Comment pouvons-nous vous aider ?
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FAQ Presale Technical
- Des modifications doivent-elles être apportées à mon vélo pour installer vos pièces ?
- Qu'est-ce que la distribution, la compensation et l'élagage ?
- Quelles marques de pneus utilisez-vous ?
- Dois-je changer l'élévateur de la suspension arrière pour une roue de 21 pouces ?
- Quelle largeur de jante dois-je choisir pour votre set SuperMoto 16" ?
- La roue s'adaptera-t-elle à ma fourche avant ?
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FAQ Aftersale Technical
- Avez-vous des instructions ?
- Mon disque ne s'adapte pas au moyeu. Dois-je utiliser un disque particulier avec un moyeu arrière ?
- Mon rayon s'est cassé. Cela signifie-t-il que la roue n'est pas durable ? Que dois-je faire ?
- Le pneu touche la chaîne. Que dois-je faire ?
- Pourquoi n'y a-t-il pas d'entretoises pour les roues avant ?
- Pourquoi ai-je reçu des poids noirs sur la jante ?
- 🛠️ Chain Engagement on Powder-Coated Sprockets: What to Expect
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FAQ Shipping
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Nous contacter
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Quel est l'état de ma commande ?
To check your order status, start by checking your email inbox — we send regular updates with your estimated shipping date and order progress. Additionally, you should have received a unique order summary link where you can track your order anytime.
You can also log in to our website and visit your profile, where you’ll find real-time updates on your current order.
Hi I would like to have some information about my order n. 38069
Please let me know
Thanks
Thank you for your comment! You can check the order status on your account. We are also sending you an email notifications about status changes 🙂
I need help I can find order number and I ordered a front wheel and I must have ordered it not logged in and now I don’t have order number
Thank you for your comment. We just assigned the order to your account and corrected the email, you should be able to review it after loggin in 🙂
Hello Im waiting on updates for my order its a couple days past my shipping date and I havent heard anything can you guys please check on order n. 38648
Thank you for your comment! Our team is taking care of your case and soon you should receive an email with the update.
Hello Im waiting on updates for my order its a couple days past my shipping date and I havent heard anything can you guys please check my order nr 39473
Thank you for your comment! Our team is taking care of your case and soon you should receive an email with the update.
My Order number is 39799. My order was supposed to ship between June 27- july 4 and I still haven’t gotten a shipping confirmation. Could you please tell me if it has shipped and if not when?? Thank you
Thank you for your comment! Our team has already contacted you with the order details, please check your mailbox connected with the order.
I would like to know when my order will arrive #39924
Thank you for your comment! Our team has already contacted you with the order details, please check your mailbox connected with the order.