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Returns Policy before delivery
We do not refund before shipment due to incurred costs associated with processing, packing, and restocking. In accordance with our policies, we are unable to provide refunds prior to shipment as there are substantial expenses involved in handling, packaging, and inventory management.
Furthermore, given that the manufacturing of your product has already commenced, the necessary materials and resources are designated. As a small enterprise, we meticulously organize our inventory and production timetable. Revoking an order after the onset of production can lead to a considerable financial setback for our company.
The creation of your order necessitates significant dedication and labor from our staff. Reimbursing your order would not make up for the resources and time already expended.
Additionally, the wheels are custom assembled according to your order returns and refunds are not applicable for this product.
Returns Policy after delivery
By the law, you may return most new, unopened items within 14 days after delivery for a full refund. To be eligible for a return, your item cannot be custom made and must be unused and in the same condition that you received it. All wheels are custom assembled according to your order returns and refunds are not applicable for this product.
También debe estar en el embalaje original. Sólo nos haremos cargo de los gastos de envío si la devolución se debe a un error nuestro (ha recibido un artículo incorrecto o defectuoso, etc.); de lo contrario, los gastos de envío correrán a cargo del comprador.
Si necesita devolver un artículo, póngase en contacto con nosotros indicando su número de pedido y los datos del producto que desea devolver. Le responderemos con instrucciones sobre cómo devolver los artículos de su pedido.
Una vez recibida e inspeccionada su devolución, le enviaremos un correo electrónico para notificarle que hemos recibido su artículo devuelto. También le notificaremos la aprobación o rechazo de su reembolso.
Si se aprueba, el reembolso se procesará y se aplicará automáticamente un crédito a su tarjeta de crédito o método de pago original, en un plazo determinado de días.
