How can we help?
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Presale Technical Support
- Des modifications doivent-elles être apportées à mon vélo pour installer vos pièces ?
- What is dishing/offsetting and trimming exactly?
- What tire brands do you use?
- Dois-je changer l'élévateur de la suspension arrière pour une roue de 21 pouces ?
- What rim width should I go with on your 16" SuperMoto Set?
- Will the wheel fit my front fork?
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Nous contacter
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Autres
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Aftersale Technical Support
- Do you have instructions?
- Mon disque ne s'adapte pas au moyeu. Dois-je utiliser un disque particulier avec un moyeu arrière ?
- My spoke broke. Does it mean that the wheel is not durable? What should I do?
- Le pneu touche la chaîne. Que dois-je faire ?
- Pourquoi n'y a-t-il pas d'entretoises pour les roues avant ?
- Why did I receive black weights on the rim?
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Shipping Info
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Puis-je ajouter ou modifier des options personnalisées sur ma commande ?
As mentioned on the cart page, in most cases, it is not possible since we start proceeding with all orders as soon as they show up in our system:
” Please verify the product configuration above. Once the order is placed, it will not be possible to make any changes or cancellations of the order.
All wheels are custom-assembled according to your order returns and refunds are not applicable for this product.”
Hello,
I ordered a 18″ wheel set without tires. I am trying to see how much it would be to add tires to my order to complete the wheel set. My order # is 38510. I am looking into the trial tires. Thanks.
Thank you for your comment! Our team has already replied to your email 🙂