How can we help?
-
Presale Technical Support
- Are any modifications needed with my bike to install your parts?
- What is dishing/offsetting and trimming exactly?
- What tire brands do you use?
- Do I have to change my rear suspension linkage riser for a 21" wheel?
- What rim width should I go with on your 16" SuperMoto Set?
- Will the wheel fit my front fork?
-
Contact Us
-
Other
-
Aftersale Technical Support
- Do you have instructions?
- My disk doesn’t fit on the hub. Do I need to use a particular disk with a rear hub?
- My spoke broke. Does it mean that the wheel is not durable? What should I do?
- The tire touches the chain. What should I do?
- Why are there no front wheel spacers?
- Why did I receive black weights on the rim?
-
Shipping Info
< All Topics
What’s my order status?
To check your order status and find, you can simply log in to our website and click on your profile. You will be able to check your current order status there.
Additionally, please check your mailbox as we provide email updates with the current order status and estimated shipping date. You should also receive your order summary link, where you can check the estimated shipping date.
Hi I would like to have some information about my order n. 38069
Please let me know
Thanks
Thank you for your comment! You can check the order status on your account. We are also sending you an email notifications about status changes 🙂
I need help I can find order number and I ordered a front wheel and I must have ordered it not logged in and now I don’t have order number
Thank you for your comment. We just assigned the order to your account and corrected the email, you should be able to review it after loggin in 🙂
Hello Im waiting on updates for my order its a couple days past my shipping date and I havent heard anything can you guys please check on order n. 38648
Thank you for your comment! Our team is taking care of your case and soon you should receive an email with the update.
Hello Im waiting on updates for my order its a couple days past my shipping date and I havent heard anything can you guys please check my order nr 39473
Thank you for your comment! Our team is taking care of your case and soon you should receive an email with the update.
My Order number is 39799. My order was supposed to ship between June 27- july 4 and I still haven’t gotten a shipping confirmation. Could you please tell me if it has shipped and if not when?? Thank you
Thank you for your comment! Our team has already contacted you with the order details, please check your mailbox connected with the order.
I would like to know when my order will arrive #39924
Thank you for your comment! Our team has already contacted you with the order details, please check your mailbox connected with the order.